Thursday, January 24, 2013

Frequently Asked Questions

We get asked all the time to provide free consulting on how to start a retirement farm.  By all the time I mean we are contacted on average 2-3 times per week asking for advice, guidance, etc. on starting and running a retirement farm.  I wish we had time to assist and answer all these inquiries but we simply do not have the time. It is not because we don't want to be helpful, it is because we are way too busy running our own farm and attempting to occasionally carve out some non-working family time.  Since we don't have time to correspond with and answer all these inquiries I have tried to put helpful information on our website for people interested in running a retirement farm. I thought I would address the most common questions we get on that topic in this post. 

1. What do you charge for board?  I'm going to admit that this question always makes me shake my head, but I come from a business background.  This is the WRONG question to be asking, yet is almost always the first question.  What we charge for board should absolutely have nothing to do with whatever you charge for board.  Why is this?  The answer is in Business 101.  You have to determine your costs for land, infrastructure, feed, hay, bedding, other supplies, labor, equipment, etc. and THEN decide what you need to be charging for board in order to make it a reasonable endeavor. 

You may be able to charge less than we do, you might need to charge a lot more. It all depends on the costs that are specific to your geographical area, and it also depends on the types of facilities you have.  Four board wood fencing is expensive, you might use a cheaper option.  Or maybe you want to build the Taj Mahal of barns which will obviously drive your costs up.    

2. Our next most common question is some variation of "I own 15 acres and I will be retiring soon.  I think boarding retired horses will be a great way to earn income, and at the same time I can enjoy taking care of and watching the horses.  What do you think?"  I think for most people asking this question it is probably a bad idea, especially given that most of the people who are asking this question have little to no experience with horses.  You are going to end up being very tied to your property, which  means your dreams of doing a lot of travel, visiting family more frequently, etc. are going to be hard to accomplish.  

It is much easier to do these things with no horses at your house and a regular 8-5 job with sick, holiday and vacation time.  The horses will need to be cared for 365 days per year, even on Christmas, even in the rain, the cold and the heat, even if you are sick with the flu (been there done that more than once), no matter who dies, even if your spouse is seriously ill or hurt and in the hospital . . . I could go on and on and on.  Not to mention that a lot of tasks involved with caring for horses can be physically demanding.  

Do not misunderstand, I love what I do and that should be pretty evident to anyone who reads this blog, but for some reason people seriously romanticize the realities of running a retirement farm.  It is hard physical work, it is 24/7/365 (horses love to hurt themselves or get sick at the holidays, when you have plans, etc., trust me on this!!), you work outside no matter what the weather brings, you get dirty, the horses decide to be rude and uncooperative at the most inopportune times, and the same care has to be provided every day.  That means weekdays, weekends, holidays, EVERY DAY someone has to be out there doing the work. These is not like a herd of cows where you can put them out in the pasture with hay and water that you check every few days and they pretty much look after themselves.  You need to like being at home most of the time and you need to like being outside most of the time.

3.  The third most frequently asked question:  I already run a  regular boarding facility but I want to change over to boarding retired horses.  How do I do this?  My answer to this will be short as this is a pretty straightforward question. I really only see two options.  The first one is to gradually phase over your business by having all new boarders be retirees and slowly change the focus of your business. Option two is an immediate change and as of X date you now only board retirees. This means any current boarders that are not retirees will need to leave.  

4.  How do I start a retirement farm? This is an awfully broad question but the good news is this is not rocket science.  Decide what type of care you want to provide and to how many horses, which in turn will determine the type of facilities and acreage you will need.   Now calculate your costs: land, facilities & infrastructure, feed, hay, bedding, insurance, equipment, maintenance (fences, buildings, equipment and land will all need maintenance), labor, routine supplies, marketing/advertising, taxes, utility bills, etc.  Once you know your costs you will know what you need to charge per horse to have a viable business.

5.  We've been asked a variation of this question several times and it always surprises me. It goes something like this:  I want to have a retirement farm and make a reasonable income, however I don't want to be tied to the farm. How can I do this?  I never quite know where to start with this one.  I'll answer a question with a question.  If you don't like the idea of being tied to your farm why do you want to do this for a living?  

6.  How do I attract and keep clients?  As with most things getting started is the hardest part. Hopefully you have been involved with horses in some manner for awhile and thus have contacts and relationships in the horse world.  Let these people know what you are doing, word of mouth is the most powerful advertising.  Advertise in publications that go to your target audience, have a website, etc.  Once you have boarders you need to do what you said you would do.  Provide the care you promised to provide, even when you are sick, even when you have a family emergency, etc.  

Those are the answers to our most frequently asked questions, I hope someone finds them  helpful.  There is nothing ground breaking in any of these answers but this is a pretty straightforward business model.  One thing I will add is when Jason and I were looking for land a few years ago, of all the "horsey" areas we looked at (middle Tennessee, Lexington, Tryon, Aiken, etc.) in the southeast Lexington, KY had the most affordable real estate by a landslide.  We were blown away by the selling prices for turn-key horse farms.  We seriously considered moving ourselves and all the horses there, it would have been a lot more affordable than staying in middle Tennessee.  In the end Lexington gets way too much winter weather for me so we stayed in middle Tennessee, but it was a close call.  So I guess my one last bit of advice is if you are looking for land or a turn-key horse farm in a horsey area, you cannot beat Lexington for affordability.


Toledo and Stormy

Darby always has the cutest fuzzy ears in the winter

Wiz and Sebastian

Elfin and Homer were having playtime

Everyone got their blanket on again today; Calimba and Maisie found it difficult to groom with their blankets on


Dutch showing off his trot along with Sam and Johnny

Walden, Noble and Fabrizzio with Lightening and O'Reilly in the background

Traveller and Cinnamon

Faune, Asterik and Silver


Anonymous said...

Very good answers and advice. A lot of it would apply to starting any business, where getting a good handle on your costs is essential - it always amazes me how many people starting businesses don't start with that, since it's so essential.

EvenSong said...

Melissa, you have always been kind enough to respond to my inquiries, and I have spent many hours reading and rereading your website. Your answers are good ones, and some seem so obvious. Although we will probably never have quite the scope of an operation that you guys have, we are slowly building our place and our reputation. Thanks so much for setting such a good example!

Lori Skoog said...

People crack me up with some of their questions. Often it is so obvious that they have never had the 24/7 responsibility that it takes to board any kind of horses. I've been to the barn on crutches, when I'm sick, all night with horses who have needed help,missed parties, have not been able to travel, don't trust people to give the same quality of care, and the list goes on. Your answers were excellent. There are so many factors. The difference in the price of hay between here, Florida and California is astonishing! That's just the tip of the iceburg.I give you a ton of credit for all you do to provide such an excellent and model facility.

Calm, Forward, Straight said...

I'm tied to the farm and I only have one horse here - lol...

Don't you love free consultations? Just got home from the grocery store and where I was quizzed in the produce department about winter planting 101 + where to find the cheapest source for my services. ;D

SmartAlex said...

I began following this Blog because my mother got the wild idea that SHE might want to start a retirement farm, and was planning on coercing me into going along for the ride.

After about a month of looking a beautiful photos and hearing fun stories, my answer was a resounding "NO". I don't need a dozen special needs horses to worry about! The time and money it would take to do so on a scale such as yourselves would way out price us in our area!

However, my horse has been instructed to save his pennies so he can retire with you and maintain his internet access.